Coronavirus (Covid 19) 

UPDATED - April 2021

In line with government guidance, from April 12th we are able to offer a wider range of therapies, including holistic and beauty treatments alongwith luxury medical pedicures. We are hoping to restart exercise classes in May. 

 

Reception is open Monday to Thursday, 10am-2pm. During these hours, there will be someone answering the phone and emails to make appointments and answer any questions or enquiries. 

 

We ask all our clients to adhere to the following when attending the Centre:

  • If you have had any symptoms that could be indicative of Coronavirus (persistent cough, fever/raised temperature, loss or change of taste or smell) or have been in contact with anyone who has had symptoms or has had a positive test for coronavirus within 14 days prior to your appointment, please contact us as your appointment will have to be delayed.

  • When you attend The Bodywork Centre, please do not come early as we are trying to limit the number of people in the building at any one time. 

  • If at all possible, please come to your appointment alone.

  • We are asking all clients and therapists to wear a face mask/covering all throughout the building, we do have some masks if you forget to bring your own. 

  • We have hand sanitiser at the door which we must request you use. 

  • The toilets are available for emergency use, we ask that if you use them to use the anti-bacterial wipes provided on the door handles, light switches and toilet seat etc, once you are finished.

 

We have also made some changes to the therapy rooms and the way we operate to ensure your safety. The windows in rooms will be open if possible during your treatments, there is anti-bacterial soap and a sink in all rooms for your use, as well as tissues and anti-bacterial wipes. We are not offering glasses for water, so if you require a drink during your treatment we must ask that you bring your own. 

 

We have put extra cleaning in place, as well as extra time between appointments to minimise the risk of transmission as much as possible. It is important to note that whilst we have taken every effort to ensure a hygienic treatment environment, is it impossible to remove the risk of transmission entirely. We hope that the measures we have put in place are able to minimise any risk. If you have any questions before your appointment don’t hesitate to send an email.

 

If you have an appointment booked with the Chiropodist or the Osteopath, please be aware they are dressed in full Personal Protective Equipment, consisting of an apron, a face mask and gloves; these items are disposed of after every client. 

 

We cannot see clients with active Covid-19 symptoms. If you have an appointment booked and are now suffering from symptoms or have come into contact with anyone showing symptoms please get in contact with us immediately. Practitioners and staff within the centre are also carefully monitoring their own health status and are prepared to cease practicing immediately if they exhibit any symptoms associated with Covid-19. In such an event clients seen will be informed of this. 

 

We must also request that anyone who is experiencing symptoms associated with Covid-19 (persistent cough, fever/raised temperature, loss of taste or smell) within 2-3 days of their treatment should inform the centre so we can take appropriate precautions to safeguard others. 

 

Gift Vouchers:

If you have a gift voucher which expired during our closure, it will now be valid for a year from date of purchase. 

 

Thank you all for your continued support of the Bodywork Centre. 

The Bodywork Centre, 4, Eastgate, Hexham NE46 1BH
Tel: (01434) 601577

Email: info@bodyworkcentre.co.uk

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